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Urchin Software Discontinued!

In January of 2012, Google announced development of Urchin Software would be discontinued. We at Actual Metrics were disappointed to hear the news, although we can't say we were overly surprised. Google's focus on Urchin dwindled in 2011, coinciding with the launch of a paid version of Google Analytics.

We've been contacted by a variety of customers since the announcement - the most popular questions and answers are below. Feel free to contact us if you'd like us to clarify anything further.

Will my Urchin installation stop working?

The good news is that Urchin isn't going to turn into a pumpkin at midnight. If you're currently using Urchin, it will continue to work indefinitely. Google will also maintain the licensing server for the indefinite future. This means that even though the product won't be updated, it will keep running. And if you want to move to another product, you have ample time to make your selection.

Can I still get support for Urchin?

Of course - Actual Metrics will continue to provide support for Urchin. Please have a look at our support options.

Why did Google decide to retire Urchin?

Google began making efforts to put more wood behind fewer arrows in 2011, and Urchin seems to be a casualty of this initiative. We understand the decision but we think there's still a market for standalone stats software, so...

Is there an alternative to Urchin?

Yes! Actual Metrics has developed and released our own standalone software product, called Angelfish. With Angelfish, we've bundled all of our experience, best practices, overlooked feature requests, and homegrown utilities into a standalone software product. Angelfish gives us a chance to develop all the new features we've been requesting, like stolen bandwidth reports, IP address segmentation, bulk update utilities, automated notifications / emails, and a long list of other improvements.

If you like Urchin, you'll love Angelfish.